Connecting People to the Power of AI

About Peggy

• I help leaders and organizations connect people, purpose, and AI to achieve intelligent transformation.

• With decades of leadership experience in complex organizations, I guide teams beyond the status quo—turning AI leadership and organizational transformation into practical, human-centered progress.

• A former CEO and Vice President of Operations in the ski industry, I bring a track record of building culture, optimizing operations, and inspiring growth.

• Armed with a postgraduate certificate in Artificial Intelligence and Machine Learning from the University of Texas at Austin, I partner with leaders ready to innovate confidently and build smarter, more resilient organizations.

My Experience & Approach

Why It Matters

I believe AI leadership and organizatonal transformation are about more than technology -- they're about empowering people to think differently, work smarter, and grow stronger together.

Core Values

I specialize in consultative partnerships that connect people, purpose, and AI to drive intelligent organizational transformation. My work blends leadership development with advanced technology solutions that strengthen culture, elevate customer experiences, and deliver measurable results.

Innovative Leadership

• Challenging Conventions: Embracing creative ideas and next-generation tools that move organizations beyond traditional methods. Led A-Basin’s transformation from a regional ski area to a world-class resort through strategic vision and change management.

• Team-Centric Mission: Uniting diverse teams around shared goals and values. Trained thousands of employees in service culture and organizational excellence.

Empowering Growth through Customer Engagement

• Engagement Design: Building systems and experiences that deepen loyalty and inspire both guests and employees.

• Satisfaction & Retention: Crafting data-informed strategies that elevate satisfaction and retention across customer and staff touchpoints.

• Revenue Growth: Identifying new opportunities for sustainable financial success through innovation and human-centered strategy.

Operational Excellence

• Resource Optimization: Leveraging financial, physical, and human assets to maximize efficiency and impact.

• Process Improvement: Implementing streamlined systems that reduce friction and accelerate performance.

• Collaborative Problem Solving: Partnering across departments to design smarter, data-driven solutions that strengthen organizational resilience.

With over 30 years of business and organizational leadership, my approach is grounded in real-world experience and strengthened by modern innovation. I’ve led teams through change, shaped culture, and driven results in complex environments.

Building on that foundation, I earned a Postgraduate Certificate in Artificial Intelligence and Machine Learning from the University of Texas at Austin, layering today’s technology tools over proven leadership principles. I help organizations use AI not to replace people but to empower them—combining human insight, strategy, and data to drive meaningful transformation.

”Peggy has an incredible ability to create a vision and a strategic plan and pull a team together to support those efforts.”

- Alan Henceroth, COO, Arapahoe Basin

Engagement Solutions

Empowering Leaders | Transforming Strategy | Driving Smarter Organizations

Fractional Leadership

Gain seasoned, high-impact guidance to lead change with confidence.
Leveraging three decades of operational experience and innovative leadership, I help organizations streamline processes, elevate culture, and sustain growth through effective, people-centered strategy..

AI Strategy & Integration

Empower leaders and teams to grow through transformative mentorship.
My coaching approach blends human insight, strategic frameworks, and AI-informed tools to help people unlock potential, align priorities, and lead with purpose

Strategic Consulting

Coaching/ Advisory

Interim Leadership

Harness the potential of AI leadership and organizational transformation to optimize operations and enhance decision-making.
Through tailored consulting and integration strategies, I help businesses apply AI to real challenges—improving efficiency, customer experience, and strategic insight

Ensure seamless continuity and renewed momentum during periods of transition.
As an interim executive, I deliver focused direction, stabilize operations, and build systems that position your team for long-term success.

Partner on innovative, data-informed strategies that drive operational excellence, elevate customer engagement, and build intelligent, sustainable growth.
Whether designing systems, processes, or culture strategies, I align purpose and performance to help your organization thrive.

Every engagement begins with understanding your unique goals.

Let’s explore how AI leadership and organizational transformation can strengthen your strategy, your people, and your results.